Humanity Labs safeguards all information—from strict identity verification to continuous traffic surveillance. By merging advanced solutions with stringent standards, we keep sensitive assets protected and proactively counter emerging risks.
[ FAQS ]
Humanity Labs encrypts all data at rest and in transit, and enforces strict access controls following the principle of least privilege. We undergo an annual SOC 2 Type II audit to validate these practices. Customer data is logically separated in our infrastructure to prevent any commingling between firms.
The digital workforce connects to your systems only through the secure interfaces you already use. Access is authenticated with the credentials you provide, and we inherit your system's security controls (SSO, MFA, RBAC). The digital workforce operates under the same guardrails as a trusted employee.
No. Your data belongs exclusively to you. It is never shared across customers. Our platform does not reuse customer data for training models. Each firm runs in a logically isolated environment within AWS.
We implement layered preventative controls network segmentation, strict egress filtering, automated monitoring for anomalous activity, and regular third-party penetration tests. Data never leaves your environment without explicit purpose, and all actions are logged for audit.
All tasks done by the digital workforce are auditable. Guardrails prevent actions outside the scope of assigned tasks.
We have a formal incident response plan, aligned with our SOC 2 certified controls. This includes immediate detection and containment, customer notification, root-cause analysis, and remediation steps.
Yes. The digital workforce respects your firm's existing retention and supervisory policies. We leverage your approved systems of record, ensuring data is stored, archived, and discoverable in line with industry standards and related requirements. Humanity Labs does not alter your retention periods — we abide and enforce them.
All digital workforce actions are logged with full audit trails, including timestamps, credentials used, and system activity. This makes supervision and validation of controls straightforward for compliance teams, who can review logs just as they would for human staff.