Privacy Policy

Humanity Labs Inc.

Effective Date: April 1, 2025 • Last Updated: July 30, 2025

1. Introduction

Humanity Labs Inc. ("Humanity Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.humanitylabs.ai (the "Website") and interact with our services.

This Privacy Policy applies to information we collect through our Website, email communications, and other interactions with us. It does not apply to information collected through our Digital Workforce managed service, which are governed by separate service agreements and data processing agreements.

By using our Website, you consent to the data practices described in this Privacy Policy.

2. Information we collect

2.1 Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

Contact Information:

• Name and title
• Email address
• Phone number
• Company name and address
• Job function and industry

Communications:

• Information you provide when contacting us through forms, email, or phone
• Content of messages you send to us
• Feedback, questions, and support requests

Marketing and Events:

• Information you provide when registering for webinars, whitepapers, or events
• Preferences for communications and marketing materials
• Responses to surveys or questionnaires

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and usage patterns:

Technical Information:

• IP address and general location information
• Browser type and version
• Operating system
• Device type and screen resolution
• Referring website and pages visited
• Date and time of visits
• Pages viewed and links clicked

Website Analytics:

• How you navigate through our Website
• Time spent on pages
• Search terms used on our Website
• Downloads and form submissions

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and collect information about how you use our Website. See our Cookie Policy below for more details.

3. How we use your information

3.1 Business Operations

• Respond to your inquiries and provide customer support
• Process requests for information, demos, or consultations
• Communicate with you about our services and updates
• Manage our relationship with you and your organization

3.2 Marketing and Communications

• Send you marketing materials and newsletters (with your consent)
• Invite you to webinars, events, and industry conferences
• Provide you with relevant content and resources
• Conduct market research and analyze industry trends

3.3 Website Improvement

• Analyze Website usage to improve functionality and user experience
• Conduct A/B testing and optimize content
• Troubleshoot technical issues
• Enhance security and prevent fraud

3.4 Legal and Compliance

• Comply with legal obligations and regulatory requirements
• Protect our rights and interests
• Respond to legal processes and government requests
• Investigate and prevent potential fraud or security issues

4. How we share your information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us with:

• Website hosting and maintenance
• Email marketing and communications
• Analytics and performance monitoring
• Customer relationship management
• Event management and webinar platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Partners

With your consent, we may share information with business partners for joint marketing initiatives, co-hosted events, or integrated service offerings.

4.3 Legal Requirements

We may disclose information when required by law, regulation, legal process, or government request, or when we believe disclosure is necessary to:

• Comply with applicable laws and regulations
• Respond to court orders, subpoenas, or other legal processes
• Protect our rights, property, or safety
• Investigate fraud or security issues

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5. Data retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Contact Information: Retained while you maintain an active relationship with us and for 3 years thereafter
• Marketing Communications: Until you unsubscribe or request deletion
• Website Analytics: Aggregated data retained for 2 years
• Support Communications: Retained for 3 years for quality assurance and legal purposes

6. Your privacy rights

You may have the following rights regarding your personal information under applicable US privacy laws:

6.1 Access and Portability

• Request access to the personal information we hold about you
• Receive a copy of your information in a portable format

6.2 Correction and Updates

• Request correction of inaccurate or incomplete information
• Update your contact preferences and information

6.3 Deletion

• Request deletion of your personal information (subject to legal and legitimate business requirements)
• Withdraw consent for marketing communications

6.4 Restriction and Objection

• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests

6.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: privacy@humanitylabs.ai
• Address: Humanity Labs Inc., 7556 Goodhue Blvd., Boulder, CO 80303

We will respond to your request within 30 days and may require verification of your identity.

7. Security Measures

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction:

Technical Safeguards:

• Encryption of data in transit and at rest
• Secure hosting environments with access controls
• Regular security assessments and vulnerability testing
• Intrusion detection and monitoring systems

Organizational Safeguards:

• Employee training on data protection and privacy
• Access controls and need-to-know principles
• Incident response procedures
• Regular review and updating of security practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Cookie policy

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit our Website. They help us provide you with a better experience and understand how our Website is used.

8.2 Types of Cookies We Use

Essential Cookies:

• Required for basic Website functionality
• Enable core features like security and accessibility
• Cannot be disabled without affecting Website performance

Analytics Cookies:

• Help us understand how visitors use our Website
• Provide insights for improving user experience
• Include Google Analytics and similar services

Marketing Cookies:

• Enable personalized content and advertising
• Track effectiveness of marketing campaigns
• May be used by third-party advertising networks

Functional Cookies:

• Remember your preferences and settings
• Provide enhanced features and personalization
• Improve your overall Website experience

8.3 Managing Cookies

You can control cookies through your browser settings:

• Accept All Cookies: Allow all cookies for full functionality
• Block All Cookies: Disable all cookies (may affect Website performance)
• Selective Control: Choose which types of cookies to accept

Most browsers allow you to view, manage, and delete cookies. For instructions, visit your browser's help section.

9. Third-party links and services

Our Website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Third-Party Services We Use:

• Google Analytics: Website analytics and performance measurement
• Mailchimp/HubSpot: Email marketing and communication management
• Zoom: Webinar hosting and virtual events
• LinkedIn: Professional networking and advertising

10. Children's privacy

Our Website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete that information promptly.

11. California privacy rights

12.1 California Consumer Privacy Act (CCPA)

If you are a California resident, you have additional rights under the CCPA:

Right to Know:

• Categories of personal information collected
• Sources of personal information
• Business purposes for collection
• Categories of third parties with whom information is shared

Right to Delete:

• Request deletion of personal information we have collected
• Subject to certain exceptions for legal and business purposes

Right to Non-Discrimination:

• We will not discriminate against you for exercising your privacy rights

12.2 California Shine the Light Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. Contact us at privacy@humanitylabs.ai for such requests.

12. Updates to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will:

• Post the updated Privacy Policy on our Website
• Update the "Last Updated" date at the top of this policy
• Notify you of material changes via email or Website notice
• Obtain your consent for material changes where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

Humanity Labs Inc.
7556 Goodhue Blvd.
Boulder, CO 80303

Email: privacy@humanitylabs.ai
Website: www.humanitylabs.ai

For general inquiries about our services, contact us at: Email: support@humanitylabs.ai

14. Definitions

Personal Information: Information that identifies, relates to, describes, or is capable of being associated with a particular individual.

Processing: Any operation performed on personal information, including collection, use, storage, disclosure, and deletion.

Service Providers: Third parties that provide services to us and process personal information on our behalf under contract.

Website: The Humanity Labs website located at www.humanitylabs.ai and any associated subdomains or pages.

© 2025 Humanity Labs Inc. All rights reserved.

This Privacy Policy was last updated on July 30, 2025 and is effective as of April 1, 2025.